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Your Rights As a Patient



• Receive considerate and respectful care and treatment in a clean and safe environment free of unnecessary restraints and without discrimination with regards to race, color, religion, sex, national origin, disability, sexual orientation or source of payment.


• Receive emergency care if you need it.


• Receive care in a safe environment free from all forms of abuse, neglect or harassment.


• Receive complete information about your diagnosis, treatment and prognosis in easy-to-understand terms.  If it is medically inadvisable for you to receive this information, you may designate your legal representative for this purpose.


• Participate in decisions about your treatment and discharge from the hospital.


• Give written informed consent before any non-emergency procedure begins.


• Have your pain assessed and to be involved in decisions about managing your pain.


• Be informed of the names, positions and functions of any doctor or hospital staff in charge of, or involved in your care.


• Refuse treatment and be informed of the effects and consequences of refusal.  You can refuse treatment, examination or observation by a particular health care practitioner, and can request for their replacement.  We will inform you about the consequences of treatment refusal, or of replacing a doctor or staff member, and will provide a replacement.


• Receive all the information you need to give informed consent for.  This includes proposed procedures or treatments that need informed consent, including possible risks and benefits, participation in research, and orders not to resuscitate.


• Designate a legal representative to receive the information and give consent if you are too ill or if it is medically inadvisable for you to receive the information and make the decision.


• Receive, free of charge, a written discharge plan and description of your medications.


• Privacy while in the hospital and confidentiality of all your information and records.


• Receive an itemized bill, including an explanation of all charges.


• Complain-without fear of reprisal-about the care and services you receive.


• Authorize family members and other adults who will receive priority to visit, consistent with your ability to receive visitors.

Patient's Rights

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