Your Responsibilities as a Patient

 

 

As a patient at Bataan St. Joseph Hospital, you and/or your representative are expected to:

 

• Provide complete and accurate information about your health, including present condition, past illnesses and hospitalizations, medications, natural products and vitamins, and any other matter that pertains to your health.

 

• Provide complete and accurate information including your full name, address, home telephone number, date of birth, insurance carrier, and employer, when it is necessary.

 

• Provide your doctor or the hospital with a copy of your advance directive if you have one and if you want it to apply during your admission.

 

• Ask questions when you do not understand what your doctor or other member of your health care team will tell you about your diagnosis and treatment.  You should inform your doctor if you anticipate problems in following prescribed treatment.  Inform your doctor if you are considering alternative therapies.

 

• Ask your doctor or nurse what to expect regarding pain and pain management plan.  You should tell your doctor or nurse about any worries you have about taking pain medication.

 

• Leave valuables at home and bring only those items that you need during your hospital stay.

 

• Abide by all hospital rules and regulations.

 

• Comply with the NO SMOKING policy.

 

• Comply with Visiting Hours and Policies to ensure the rights and comfort of the other patients, as well.  Be considerate of noise levels, privacy and safety.  Weapons are prohibited inside hospital premises.

 

• Treat hospital staff, other patients, and visitors with courtesy and respect.

 

• Provide complete and accurate information for insurance claims and work with the hospital’s Credit and Collection Staff to ensure proper payment settlement.

 

• Know your health insurance coverage and related policies including the hospital and doctors covered by your insurance provider and its policies about required pre-approvals, covered services and admissions.

 

• Pay your hospital and physician bills in a timely manner.

 

• Ask questions of your insurance company or the hospital’s Billing Services if there is a financial issue that you do not understand.